Shipping Policy
Thank you for choosing R-H Container. We are committed to providing efficient and reliable shipping services worldwide. Please review our shipping policy below to understand our procedures, timelines, and other important details.
1. Shipping Coverage
R-H Container is based in Belgium and ships globally. We deliver to various destinations across Europe, Asia, North America, South America, Africa, and Oceania. Certain remote locations may have extended delivery times or additional shipping fees.
2. Shipping Methods & Delivery Time
We offer various shipping methods to meet your needs:
- Standard Shipping: Delivery within 7-21 business days.
- Expedited Shipping: Delivery within 3-7 business days.
- Express Shipping: Delivery within 1-3 business days.
- Freight Shipping: For bulk and oversized orders, delivery time depends on the destination and shipping provider.
Delivery times vary based on the destination, customs clearance, and carrier logistics. Estimated shipping times are provided at checkout.
3. Order Processing Time
Orders are processed within 1-3 business days after payment confirmation. Custom or bulk orders may require additional processing time, which will be communicated to the customer in advance.
4. Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of the order. The exact cost will be displayed at checkout. Customers are responsible for any applicable duties, taxes, or customs fees imposed by their country.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment in real-time.
6. Customs & Import Duties
International shipments may be subject to customs duties and taxes, which are determined by the destination country. R-H Container is not responsible for any additional charges incurred during customs clearance. Customers are advised to check their local regulations regarding import duties.
7. Damaged or Lost Shipments
If your shipment arrives damaged or is lost in transit, please contact us immediately at info@r-hcontainer.com or call us at +32460216354. We will work with the carrier to resolve the issue and provide a replacement or refund where applicable.
8. Returns & Refunds
Please refer to our Return Policy for details on how to return an item. Shipping fees are non-refundable unless the return is due to an error on our part.
9. Restricted & Prohibited Items
Certain items may be restricted or prohibited from shipping due to carrier regulations or international laws. If your order includes restricted items, we will notify you and suggest alternative solutions.
10. Contact Information
For any inquiries related to shipping, please contact us:
- Phone: +32460216354
- Email: info@r-hcontainer.com
- Address: Nietweg 10, 2030 Antwerpen, Belgium
We appreciate your trust in R-H Container and look forward to serving you with reliable shipping solutions.