Frequently Asked Questions (FAQ) About R-H Container

At R-H Container, we are committed to providing high-quality used shipping containers for various purposes, from storage to unique projects like offices, restaurants, and pools. Below is a collection of frequently asked questions to help you better understand our products and services.

What types of shipping containers do you offer?

We offer a wide variety of shipping containers to meet different needs. Our inventory includes used shipping containers, pool containers, office cabins, restaurant cabins, and refrigerated containers (reefers). Each type of container serves a distinct purpose, whether it’s for storage, repurposing into a pool, creating mobile office spaces, or keeping goods refrigerated.

What condition are the containers in?

All of our used shipping containers are carefully inspected before they are listed for sale. While they are pre-owned, we ensure that they are in good condition, free of significant structural damage, and functional for their intended purposes. Signs of previous use such as minor dents or scratches may be present, but they do not affect the overall quality. We provide detailed descriptions and images of each container’s condition so you can make an informed decision before purchasing.

Can I modify a shipping container to meet my specific needs?

Yes, we offer customization services for most containers. Whether you need windows, doors, insulation, plumbing, electrical installations, or specific interior modifications, we can help you create a container tailored to your needs. If you’re interested in making modifications, just let us know your requirements, and we will guide you through the process to ensure your container fits your project perfectly.

How do I choose the right size container for my project?

Shipping containers come in different sizes, with the most common being 20ft and 40ft. The size you need depends on your intended use. For example, a 20ft container is often ideal for smaller storage needs, compact offices, or a pool, while a 40ft container is more suitable for larger storage or bigger office spaces. If you’re uncertain about the size, don’t hesitate to contact us for advice—we’re happy to help you choose the best option for your project.

What is the cost of a shipping container?

The cost of a shipping container varies depending on the type, size, and condition of the container, as well as any custom modifications required. We aim to provide competitive pricing and excellent value for our customers. For an accurate price, please reach out to us directly with your specific requirements, and we’ll provide a detailed quote.

Do you offer delivery services for containers?

Yes, we offer delivery services for all containers purchased from us. Delivery charges depend on factors such as the container size, your location, and any special requirements. We work with trusted shipping partners to ensure safe and timely delivery. If you need a shipping quote, feel free to get in touch with us, and we will provide the best solution for your location.

Can I pick up my container in person?

Yes, customers are welcome to pick up their containers directly from our facility in Antwerp, Belgium, at Nietweg 10, 2030 Antwerpen. If you prefer to pick up your container, please inform us in advance, and we will have everything ready for you. We also offer assistance with loading the container onto your vehicle or transport.

What payment methods do you accept?

We accept various payment methods, including bank transfers, credit or debit cards, and PayPal (on request). Once you’ve agreed on the details of your purchase, we will provide payment instructions and proceed with the transaction.

Do you ship internationally?

Yes, we offer international shipping. Whether you’re located within Europe or further abroad, we can arrange the delivery of your shipping container. Shipping fees and times may vary depending on the destination. To receive a shipping quote, please contact us with your location details, and we will provide you with an estimate for delivery.

How long will it take for my container to arrive?

The delivery time depends on the destination and the type of container. Within Europe, delivery typically takes 5-7 business days. For international orders, delivery times may vary and could take longer based on the shipping route and customs clearance. Once we have the delivery details, we can give you a more precise delivery estimate.

Do you offer warranties or guarantees on your containers?

We provide warranties on our containers, covering structural integrity and any major defects. Specific warranty terms may vary depending on the container type and its condition. For more information about the warranty and guarantees, please contact us directly, and we will provide the relevant details based on your purchase.

Do you rent shipping containers?

Currently, we focus on the sale of shipping containers rather than renting them out. However, if you have a special requirement for temporary use or rental, feel free to get in touch with us, and we can discuss potential solutions or workarounds to meet your needs.

How can I contact R-H Container for more information?

You can reach us via:

Our team is available to answer your questions, provide more information, and help guide you in selecting the right container for your project.

Do you offer discounts or promotions?

We occasionally run promotions and offer discounts on our containers. To stay updated on special deals, we recommend subscribing to our newsletter or following us on social media. Feel free to reach out to us directly to inquire about any ongoing offers.

What should I do if I need help selecting a container?

If you’re unsure which container is right for your project, please don’t hesitate to reach out to us. Our team is here to offer expert guidance and help you choose the best container for your needs. You can contact us via email or phone, and we’ll be happy to discuss your requirements and provide recommendations.

We hope these FAQs help clarify any questions you may have about our containers and services. If you have any other inquiries, please feel free to contact us. We’re here to assist you and ensure that you find the perfect container solution for your needs.

At R-H Container, we understand that the process of purchasing a container and awaiting its arrival can raise questions. Whether you’ve ordered a container or are planning to make a purchase, this FAQ is designed to address common concerns and provide helpful information about the shipping and delivery process.

How long will it take for my container to arrive after I place my order?

The delivery time depends on various factors, including the size of the container, your location, and the shipping method. For deliveries within Europe, you can generally expect the container to arrive within 5-7 business days. If you are located outside of Europe or require international shipping, the delivery may take longer due to the distance and any customs procedures involved. Once your order is processed and shipped, we will provide you with an estimated arrival date.

What should I expect while waiting for my container to arrive?

During the waiting period, we’ll keep you updated on the status of your order. Once your container has been dispatched, we will send you tracking information if available. You can use this to monitor the shipping progress and estimated delivery date. If any issues or delays arise during the transit, we’ll notify you immediately so you can plan accordingly. We aim to provide a smooth experience from the moment you place your order to the container’s arrival.

Can I track the shipping progress of my container?

Yes, if available, we will provide you with tracking information once your container has been dispatched. This allows you to track its journey and get real-time updates on its progress. However, please note that not all shipping methods provide tracking, especially for large or bulky shipments. If you do not receive tracking information, don’t hesitate to contact us directly, and we will assist you in obtaining the latest status on your order.

What happens if my container delivery is delayed?

While we work hard to ensure timely deliveries, external factors such as weather conditions, customs processing, or shipping logistics can sometimes lead to delays. If this occurs, we will immediately notify you and provide an updated delivery timeline. We understand that timely delivery is crucial, and we will do our best to resolve any delays as quickly as possible. If there are any significant delays, we will offer compensation or alternative solutions where applicable.

What steps should I take to prepare for the delivery of my container?

To ensure a smooth delivery, it’s important to prepare the delivery site ahead of time. Here are a few things to consider:

  • Access: Ensure that there is enough clearance for the delivery truck to reach your site. The delivery truck may be large, so the road should be wide and free of obstacles.

  • Ground surface: Make sure the ground where the container will be placed is level and stable to avoid shifting or sinking over time.

  • Permits: In some areas, especially for commercial or residential properties, you may need to obtain a permit to place a container. Check with your local authorities to ensure compliance.

  • Arrival Time: While we provide an estimated delivery time, the actual delivery window may vary. Be prepared to receive the container during the specified timeframe.

If you have any specific concerns about the delivery site or need assistance with preparation, feel free to reach out to us.

What should I do if I’m not available when my container arrives?

If you’re not available to accept the container when it arrives, please let us know in advance. We can discuss options such as leaving the container at a secure location or rescheduling the delivery to a time that works better for you. If the container requires a signature or confirmation of receipt, we can arrange a time for a representative to be available or suggest alternatives for the delivery process.

What happens if my container is damaged during shipping?

Although rare, accidents can happen during the shipping process. If your container is damaged upon arrival, please inspect it immediately and document any visible damage with photographs. Contact us as soon as possible, and we will assist in resolving the issue. Depending on the severity of the damage, we may offer a replacement, a repair, or compensation for the inconvenience. We strive to ensure all our containers are delivered in excellent condition, but we’re here to support you if something goes wrong.

What happens if there are customs or import duties on my container?

For international shipments, customs duties or import taxes may apply depending on the destination country. These fees are typically outside of our control, and it is the buyer’s responsibility to cover them. We recommend checking with your local customs authorities ahead of time to understand any potential charges. If you need assistance in navigating the customs process, we can provide guidance or connect you with trusted partners to help with the process.

Can I make changes to my order while I’m waiting for the container to arrive?

If you wish to make any changes to your order—such as modifying the container size, adding custom features, or altering the delivery address—please contact us as soon as possible. Once the container has been dispatched, it may be difficult to make changes, but we will do our best to accommodate your request if the container has not yet left our facility or is still in transit. If the shipment has already been processed and shipped, we will discuss alternative solutions with you.

What should I do if I’m not happy with the container once it arrives?

We want you to be completely satisfied with your purchase. If, for any reason, the container doesn’t meet your expectations or there are issues with the condition upon arrival, please contact us immediately. We offer support to resolve any concerns, whether it involves a return, exchange, or repairs, depending on the situation. Our goal is to ensure you’re happy with your container and that it meets your needs.